22 low data
Kingdom General Construction, LLC
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Hardwood Flooring
Empire Today - Hartford, CT
Commercial FlooringCarpet InstallationLaminate & Vinyl FlooringHardwood FlooringTile & Stone Flooring
- Location
- North Haven
- Services
- Commercial Flooring, Carpet Installation, Laminate & Vinyl Flooring
- Reviews
- 1861
- Ranking
- #11 in Commercial Flooring
- Best for
- Homeowners seeking in-home consultation with patient staff and a range of flooring price points.
Google Business Profile is the source for the business data shown here, last checked 2026-09-23. Details taken from their website were fetched 2026-09-23.
What do customers say?
Most recent visits highlight individual sales reps (Freddy, Richie, Craig, Gary, Robert, Jamie) earning repeated praise for patience, honesty, and clear product guidance without pressure. Recent installers Melvin and Brian drew compliments for professionalism and courtesy. Two isolated 1-star reviews describe crew conflict mid-project and a post-install door-fit issue the company declined to address, suggesting contract details and site logistics warrant close attention before work begins.
Installation quality itself earns consistent five-star praise when jobs run smoothly. Sales experience dominates the recent feedback, with buyers appreciating the range of options shown and fair upfront pricing. The business's weak point appears to be managing multi-day projects and coordinating team expectations rather than material or finish quality.
Praised for
- knowledgeable and patient sales staff
- friendly and professional installers
- fair pricing
- easy consultation process
- quality finished floors
Watch-outs
- crew communication lapses during multi-day projects
- installation impacts on door frames not clarified upfront
skilled-installersprofessional-crewresponsive-quotesfair-pricingon-time-completionattention-to-detailquality-materialsresidential-homeowners
Best for: Homeowners seeking in-home consultation with patient staff and a range of flooring price points.
Think twice if: Review all contract terms for site prep impacts (door clearance, furniture movement responsibility) before signing.
What stands out?
- Named sales reps with strong personal service reviews
- Wide selection shown at consultation
- Fair pricing relative to local market
Worth knowing
- Sales reps named: Freddy, Freddie, Richie, Craig Vogel, Gary Cerrito, Robert Abramovich, Jamie
- Installers named: Melvin and Brian
- CSLB 1047108
- In-home shopping offered
- Recent complaint: crew conflict mid-project led to management intervention and multi-day home disruption
- Recent complaint: door frame clearance not addressed during sales pitch; company declined post-install responsibility
What reviews say by service
- Carpet Installation
- Quality and install praised; sales process transparent and patient, though post-install logistics (door prep, site impact) sometimes unclear.
How it compares
- Rated 4.6 against a 4.54 average across the 183 carpet installation businesses listed here.
- Has more Google reviews than 100% of the businesses in this directory.
How the score was calculated
Our Rubric Star rating 73
Review volume 100
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30
Rating breakdown
5
1616
4
72
3
38
2
24
1
111
Frequently asked questions
- Do they offer in-home consultation?
- Yes. The business states in-home shopping and professional installation are part of their service.
- What should I know before scheduling an installation?
- Review the full contract before signing, especially terms for site preparation (door clearance, furniture responsibility). Recent reviews mention disputes over post-install impacts on door fit.
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Sullivan & Son delivers consistent quality work backed by knowledgeable staff who stay engaged from estimate through installation. One recent customer reported a major gap between initial estimate and final carpet cost, plus color variance not disclosed upfront; most other reviews praise responsive communication, clean workmanship, and professional crews handling everything from basic carpet to hardwood refinishing.
Tile & Stone FlooringCarpet InstallationCommercial Flooring