FH
18 low data
Fitzgerald's Home Improvements
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Hardwood Flooring
Sullivan & Son Carpet Inc
Tile & Stone FlooringCarpet InstallationCommercial FlooringLaminate & Vinyl FlooringHardwood FlooringFloor Refinishing & Repair
- Location
- Hamden
- Services
- Tile & Stone Flooring, Carpet Installation, Commercial Flooring
- Reviews
- 53
- Best for
- Homeowners and commercial clients seeking full-service flooring with personal oversight and transparent communication.
Google Business Profile is the source for the business data shown here, last checked 2026-09-23. Details taken from their website were fetched 2026-09-23.
What do customers say?
Sullivan & Son delivers consistent quality work backed by knowledgeable staff who stay engaged from estimate through installation. One recent customer reported a major gap between initial estimate and final carpet cost, plus color variance not disclosed upfront; most other reviews praise responsive communication, clean workmanship, and professional crews handling everything from basic carpet to hardwood refinishing.
Praised for
- Strong staff responsiveness and follow-up
- Installation quality and attention to detail
- Staff knowledge and support throughout process
- Fair pricing compared to competitors
Watch-outs
- Color matching and carpet sample accuracy concerns
skilled-installersprofessional-crewattention-to-detailresponsive-quotesfair-pricingclean-worksiteresidential-homeownerscommercial-clientsquality-materials
Best for: Homeowners and commercial clients seeking full-service flooring with personal oversight and transparent communication.
Think twice if: Get all details and sample matches in writing before signing; one recent customer found significant cost and color variance between estimate and final product.
What stands out?
- Long-standing business (since 1938)
- Wide range of flooring types under one roof
- Named staff (Kristen, Brendan, Brad) praised for responsiveness and oversight
- Strong communication and follow-up through sales and installation
Worth knowing
- Kristen Sullivan and Brendan Breen named for responsive quoting and job management
- Brad Sullivan handles follow-up and quality oversight
- Installation teams praised for cleanliness and efficiency; Rafael and Randy named
- One installer noted as dismissive in customer interaction
- Hardwood floor refinishing mentioned as specialty (40-year-old floors sanded and restained)
- Commercial retail work handled (George's team noted for retail space)
What reviews say by service
- Carpet Installation
- Generally praised for quality installation and seaming, though one recent review reports color variance not disclosed upfront.
- Hardwood Flooring
- Sanding and refinishing highlighted as a specialty; teams handle stair work and mismatch issues professionally.
- Laminate & Vinyl Flooring
- LVP installation praised for detail work; one customer noted excellent one-day install and cleanup.
- Commercial Flooring
- Retail space flooring completed with strong workmanship and professional team management.
How it compares
- Rated 4.7 against a 4.54 average across the 183 carpet installation businesses listed here.
- Has more Google reviews than 88% of the businesses in this directory.
How the score was calculated
Our Rubric Star rating 79
Review volume 75
Review recency 100
Review sentiment 73
Profile completeness 100
Verification 30
Rating breakdown
5
46
4
3
3
1
2
1
1
2
Frequently asked questions
- What service areas do they cover?
- Their website lists Cheshire, Prospect, Naugatuck, Beacon Falls, Bethany, Seymour, Ansonia, Shelton, and Hamden. Hours are published for 7 days a week.
- Do they do both residential and commercial work?
- Yes. Reviews mention residential carpet and hardwood refinishing, and at least one commercial retail space installation.
- Can I get a free estimate?
- Yes, their website lists free in-home estimates as a service.
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