How this site handles your information

This privacy policy covers Connecticut Flooring Contractor Guide, an independent directory of flooring contractor businesses in Connecticut. The site is published by True Level Media, who is responsible for the information described below. Questions about any of it can go to hello@truelevelmedia.com.

Information this site collects

We collect personal information only when you submit a form. A submission includes your name, email address, phone number, message, and any answers about the service or timing you selected. It also includes the page URL you were on and how you arrived at the site (the referrer and any UTM parameters), which we use to understand where enquiries come from.

Where form submissions go

Form submissions are processed by our lead-capture processor and delivered to the business you enquired about and to the operator of this site. If you asked a specific flooring contractor business for a quote, that business receives your details so it can respond.

What the site stores in your browser

To keep attribution accurate, the site stores traffic-source details (referrer, landing page, UTM parameters) in your browser’s sessionStorage. This is first-party, lives only for the current browser session, and is not a tracking cookie: it never follows you to other sites and disappears when the session ends.

Usage measurement

This site may run Google Analytics and Google Tag Manager. Where analytics is enabled, those services may set cookies to measure visits and page use, under Google’s own privacy terms.

Services this site loads

Loading a page here can involve requests to a small set of third parties, each of which sees standard request data such as your IP address: Google Fonts (typefaces), OpenStreetMap (map tiles), and, when enabled, Cloudflare Turnstile (form spam protection). Their own privacy policies apply to those requests.

Information about listed businesses

Listings are built from public sources such as Google Business Profile reviews. What we keep is derived analysis: scores, summaries, and sentiment, never the raw review text itself. Businesses that want a listing corrected or removed can follow the listing policy.

Retention and your requests

Enquiry details are retained while they are needed to deliver and follow up the enquiry, and not longer than that purpose requires. You can ask for access to your information, or ask us to correct or delete it, by writing to hello@truelevelmedia.com.