Floor refinishing and repair covers everything short of a full replacement: sanding down worn hardwood, screening and recoating floors that have lost their shine, patching water-damaged boards, fixing squeaks and gaps, and matching new wood into old sections after a renovation. In older New Britain homes, especially the multi-family housing near downtown and the postwar colonials further out, this often means dealing with oak or pine floors that have been through several finishes already, sometimes with layers of old wax or polyurethane that need to be stripped before anything new goes down.
We track 8 businesses in this category. Quality varies more than people expect, since sanding is unforgiving: uneven pressure, wrong grit sequence, or rushing the edges leaves marks that show up under lamplight for years. A good contractor walks the floor with you first, points out board damage or gaps that filler won't fully hide, and is upfront about whether refinishing is realistic or whether sections need replacement. Dust containment matters too, especially in occupied homes, since dustless sanding systems cost a bit more but save a week of cleanup.
Our ranking weighs the factors that tend to separate reliable shops from the rest, including how they handle estimates, communication, and follow-through on repairs after the finish cures. See the full breakdown in our ranked guide to New Britain flooring contractors, and read how we score businesses on the methodology page.