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Atlantic Remodeling Group LLC

Updated 2026-09-23 · 6,538 reviewed · 705 listed · Scored from 137 Google reviews · How we rank ›

4.6(137) 78 low data composite score See reviews on Google ✓ Google-verified
Floor Refinishing & RepairHardwood FlooringCommercial Flooring
Atlantic Remodeling Group LLC
Location
New Britain
Services
Floor Refinishing & Repair, Hardwood Flooring, Commercial Flooring
Reviews
137
Best for
Property owners needing rapid water or fire damage response with insurance support.

Google Business Profile is the source for the business data shown here, last checked 2026-09-23. Details taken from their website were fetched 2026-09-23.

What do customers say?

Divided opinion: recent reviews praise water damage response, staff responsiveness, and kitchen work quality. Older reviews cite serious flooring durability issues, frequent no-shows, and difficulty reaching the company post-completion. One reviewer reported being owed $24,760 after work stopped mid-project. The business operates under both Atlantic Remodeling Group and Houzpital branding.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • professional crew on water/fire jobs
  • responsive staff members (Jeff, Gabby, Brian, Kelsey)
  • quality craftsmanship on kitchen and cabinet work
  • insurance coordination support
Watch-outs
  • flooring quality fails within months
  • missed appointments and no-shows
professional-crewresponsive-quotespoor-communicationdelayed-timelinesquality-materialsattention-to-detail
Best for: Property owners needing rapid water or fire damage response with insurance support.
Think twice if: If hiring for flooring work, get a structural inspection post-completion and document warranty terms in writing.

What stands out?

  • Emergency water/fire damage response
  • Kitchen and cabinet craftsmanship
  • Insurance claim navigation

Worth knowing

  • Jeff and his team praised for restaurant water leak response, keeping business open
  • Gabby noted for customer service responsiveness
  • Brian (carpenter), Kevin (painter), and Travis (cabinet work) individually praised in recent reviews
  • One major dispute: homeowner reported $24,760 owed after company quit mid-project in January 2024
  • Operates under two names: Atlantic Remodeling Group and Houzpital (same ownership)

What reviews say by service

Floor Refinishing & Repair
Floors coming up within months; inadequate beam support and taping reported
Hardwood Flooring
Durability issues documented; fails within less than a year in one major case
Commercial Flooring
Emergency water mitigation praised; restaurant kept operational during incident

How it compares

  • Rated 4.6 against a 4.73 average across the 270 floor refinishing & repair businesses listed here.
  • Has more Google reviews than 97% of the businesses in this directory.

How the score was calculated

Our Rubric
Star rating 74
Review volume 93
Review recency 100
Review sentiment 49
Profile completeness 100
Verification 30

Rating breakdown

5
121
4
4
3
1
2
1
1
10

Frequently asked questions

Can they respond to emergency water damage at night or weekends?
The business publishes opening hours for 7 days but the recent reviews do not specify emergency availability windows. Contact them directly to confirm 24/7 response.
Do they offer a warranty on flooring work?
Reviewers mention a warranty period exists, but recent complaints suggest the company becomes unresponsive as warranty expiration approaches. Get warranty terms in writing before signing.
Will they coordinate with my insurance?
Yes. Multiple reviewers credit the team with helping insurance claims navigate and payout, including one case where they reportedly helped insurance pay more than initially offered.
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Last updated 2026-09-23