Google Business Profile is the source for the business data shown here, last checked 2026-09-23.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
All reviewers report smooth refinishing and installation work with clean results. The owners Scott and Dan guide customers through product choices and deliver finishes that match their specifications closely.
From initial quote through final walkthrough, reviewers consistently praise John and Cynthia for keeping them informed and delivering finished work that exceeds expectations. Their crew shows up on time, cleans up daily, and handles kitchen remodels, bathroom repairs, deck replacement, and floor refinishing with the same care: projects stay on schedule and on budget, with a team that treats clients like family. Kitchen remodels and floor refinishing feature prominently in recent praise, with reviewers noting high-quality finishes, affordable pricing, and workmanship that draws compliments months later. Repeat customers plan next projects with them, and even one-off repairs earn the same five-star endorsement as larger builds.
Strong installations from named installers like Wladimir, Miguel, and Jim Peterson earn consistent praise for speed, politeness, and detail. Carpet and hardwood jobs are done on time with thorough cleanup. Recent reviews reveal a serious escalation: two separate accounts report the crew puncturing water pipes during installation and then refusing liability, with one customer claiming photo editing to avoid insurance claims. Scheduling cancellations and no-show reschedules have compounded frustration among recent clients. The company has operated since 2002 and is Lowe's preferred partner, which explains the high volume of referrals. Yet the last three months show a sharp split: glowing praise from successful installs versus damage claims and service failures that remain unresolved. The pattern suggests quality varies by crew assignment and management is not responding to liability issues transparently.
Last updated 2026-09-23