Google Business Profile is the source for the business data shown here, last checked 2026-09-23. Details taken from their website were fetched 2026-09-23.
Strong installations from named installers like Wladimir, Miguel, and Jim Peterson earn consistent praise for speed, politeness, and detail. Carpet and hardwood jobs are done on time with thorough cleanup. Recent reviews reveal a serious escalation: two separate accounts report the crew puncturing water pipes during installation and then refusing liability, with one customer claiming photo editing to avoid insurance claims. Scheduling cancellations and no-show reschedules have compounded frustration among recent clients.
The company has operated since 2002 and is Lowe's preferred partner, which explains the high volume of referrals. Yet the last three months show a sharp split: glowing praise from successful installs versus damage claims and service failures that remain unresolved. The pattern suggests quality varies by crew assignment and management is not responding to liability issues transparently.
Most customers report professional installations, quality materials, and fair pricing, with many returning over 15+ years. However, two significant issues surface: a seven-year-old carpet installation failed with buckling despite high cost, and a hardwood refinish developed adhesion problems at three years, which the company would not address beyond the one-year warranty.
All reviewers report smooth refinishing and installation work with clean results. The owners Scott and Dan guide customers through product choices and deliver finishes that match their specifications closely.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Last updated 2026-09-23