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ACI Flooring LLC

Updated 2026-09-23 · 6,538 reviewed · 705 listed · Scored from 17 Google reviews · How we rank ›

4.5(17) 75 composite score See reviews on Google ✓ Google-verified
Carpet InstallationCommercial FlooringHardwood Flooring
ACI Flooring LLC
Location
Wethersfield
Services
Carpet Installation, Commercial Flooring, Hardwood Flooring
Reviews
17
Best for
Homeowners and facilities managers needing reliable, on-time residential or commercial flooring.

Google Business Profile is the source for the business data shown here, last checked 2026-09-23. Details taken from their website were fetched 2026-09-23.

What do customers say?

ACI's established crew earns steady praise for professionalism, quality finishes, and reliable on-time delivery. Two recent complaints, however, surface tension: one involved a wood floor installed off-plumb where the crew initially disputed the client's laser-level evidence, and another was a tile installation failure with defensive follow-up and no replacement. The company's long track record with commercial and repeat residential clients contrasts sharply with these breakdown moments.

Praised for
  • Named crew consistently praised (Antonio, Luis, Ziggy)
  • Professional, responsive communication and project management
  • Quality finish and attention to detail
  • Clean worksites and honest service
Watch-outs
  • Installation accuracy issues on recent wood floor project
  • Defensive communication when mistakes flagged; non-responsive on quote follow-up
skilled-installerson-time-completionprofessional-crewattention-to-detailquality-materialsresponsive-quotesresidential-homeownerscommercial-clientsdamage-to-property
Best for: Homeowners and facilities managers needing reliable, on-time residential or commercial flooring.
Think twice if: Quality control and dispute resolution show gaps; recent jobs revealed installation accuracy issues and reluctance to own mistakes.

What stands out?

  • Established crew (Antonio, Luis, Ziggy, Maria) with 8-year-plus client relationships
  • On-time completion and advance expectation-setting
  • Commercial and healthcare facility experience
  • Clean worksite practices

Worth knowing

  • Core crew: Antonio, Luis, Ziggy, Maria (office); commercial repeat clients cite 3-year+ relationships
  • Website claims over 40 years experience, fully licensed and insured
  • Two recent one-star reviews cite floor installation off-plumb and tile job failure with non-responsive follow-up
  • Commercial clients praise timely, clean work and consistent quality

What reviews say by service

Hardwood Flooring
Recent installation accuracy complaint: floor veered 3 inches off-plumb; crew defended it until shown laser level.
Carpet Installation
Praised for professional installation and timely completion.
Tile & Stone Flooring
One tile job failed with crooked wall placement, mortar splatter, and crew departure; company denied responsibility.
Commercial Flooring
Strong reputation for communication, on-time delivery, and quality in repeat commercial/facility work.

How it compares

  • Rated 4.5 against a 4.54 average across the 183 carpet installation businesses listed here.
  • Has more Google reviews than 67% of the businesses in this directory.

How the score was calculated

Our Rubric
Star rating 73
Review volume 55
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30

Rating breakdown

5
15
4
0
3
0
2
0
1
2

Frequently asked questions

What areas does ACI serve?
Their website lists Wethersfield, Glastonbury, Newington, Elmwood, Rocky Hill, and Central Connecticut.
Does ACI work on commercial projects?
Yes. Reviews and their website mention office, healthcare, educational, and retail flooring, with some commercial clients spanning 3+ years.
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Last updated 2026-09-23