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Lumber Liquidators

Updated 2026-09-23 · 6,538 reviewed · 705 listed · Scored from 145 Google reviews · How we rank ›

4.2(145) 73 composite score See reviews on Google ✓ Google-verified inexpensive
Hardwood FlooringLaminate & Vinyl FlooringCarpet InstallationTile & Stone FlooringCommercial Flooring
Lumber Liquidators
Location
South Meadows, Hartford
Price
inexpensive
Services
Hardwood Flooring, Laminate & Vinyl Flooring, Carpet Installation
Reviews
145
Best for
homeowners shopping high-volume flooring brands and seeking patient, knowledgeable in-store guidance

Google Business Profile is the source for the business data shown here, last checked 2026-09-23. Details taken from their website were fetched 2026-09-23.

What do customers say?

Stock flooring retailer with strong product range and occasionally exceptional staff; recent reviews lean positive, especially for named consultants Gabriel and Thomas. Service varies: some customers praise patient, knowledgeable help and smooth delivery, while others report rude staff or outdated pickup procedures. Past bankruptcy and rebrand appear resolved; current customers report beautiful, durable Bellawood floors and satisfied repeat business.

Praised for
  • knowledgeable, patient staff (Gabriel, Thomas, Mark)
  • strong product selection and quality (Bellawood)
  • careful delivery and installation
  • no-pressure sales approach
  • straightforward ordering process
Watch-outs
  • inconsistent staff courtesy and helpfulness
  • logistics friction (signature requirements on pickup)
skilled-installersquality-materialsprofessional-crewattention-to-detailpoor-communicationresponsive-quotesresidential-homeowners
Best for: homeowners shopping high-volume flooring brands and seeking patient, knowledgeable in-store guidance
Think twice if: staff attitude and checkout friction (signature requirements) vary; newer reviews lean positive, but older pickup and communication issues may still surface

What stands out?

  • nationwide retailer with deep product range
  • in-home consultation and measurement service
  • White Glove Delivery and In-Store Pickup options
  • financing available

Worth knowing

  • Thomas Foraker and Gabriel noted as exceptionally knowledgeable and patient staff
  • Bellawood brand flooring praised for durability and beauty
  • careful 1-person delivery documented (24 boxes, Brazilian Cherry)
  • past bankruptcy/rebrand (Lumber Liquidators → LL Flooring → LumLiq2) now resolved
  • financing and White Glove Delivery offered

What reviews say by service

Hardwood Flooring
Bellawood brand praised for beauty and durability; careful delivery and consultation noted.
Laminate & Vinyl Flooring
Stock selection praised; vinyl flooring sales and samples available.
Carpet Installation
Carpet listed among services; review evidence limited.
Tile & Stone Flooring
Tile flooring listed; review evidence limited.
Commercial Flooring
Commercial category listed; no review evidence found.

How it compares

  • Rated 4.2 against a 4.66 average across the 540 hardwood flooring businesses listed here.
  • Has more Google reviews than 97% of the businesses in this directory.

How the score was calculated

Our Rubric
Star rating 51
Review volume 94
Review recency 100
Review sentiment 53
Profile completeness 100
Verification 30

Rating breakdown

5
94
4
19
3
10
2
5
1
17

Frequently asked questions

Can I get flooring measured at home?
Yes. Their website lists in-home flooring measurement as a service.
Do you offer financing?
Yes. The website lists financing as available.
Can I pick up orders in-store?
Yes, In-Store Pickup is offered; however, recent reviews note signature requirements may require in-person visits.
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Last updated 2026-09-23