26 low data
Crucial Remodeling
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Hardwood FlooringTile & Stone Flooring
Vilas HardWood Floors LLC
Laminate & Vinyl FlooringEpoxy & Concrete FlooringFloor Refinishing & RepairHardwood FlooringCarpet InstallationCommercial FlooringTile & Stone Flooring
- Location
- Brooklawn/St. Vincent, Bridgeport
- Services
- Laminate & Vinyl Flooring, Epoxy & Concrete Flooring, Floor Refinishing & Repair
- Reviews
- 21
- Ranking
- #46 in Laminate & Vinyl Flooring
- Best for
- homeowners needing quick hardwood refinishing within a few days and property managers handling multiple rentals
Google Business Profile is the source for the business data shown here, last checked 2026-09-22. Details taken from their website were fetched 2026-09-22.
What do customers say?
Most recent jobs show solid execution and fair pricing; crews arrive on time and communicate well. Older and recent failures involve finish quality (water-based poly not sanded between coats, peeling within months) and installation work that required costly replacement. Luis personally inspects some jobs for quality; the business does not always respond to post-completion issues the same way.
Based on limited recent reviews, so treat this as low-confidence.
Praised for
- responsive and quick to schedule
- skilled crew and finishes
- fair pricing
- professional dust control and cleanup
- hands-on owner Luis ensures quality
Watch-outs
- finish application errors (sanding between coats, foam pad marks, peeling)
- installation defects and separation issues
skilled-installerson-time-completionfair-pricingprofessional-crewattention-to-detailquality-materialsdelayed-timelinesdamage-to-property
Best for: homeowners needing quick hardwood refinishing within a few days and property managers handling multiple rentals
Think twice if: refinishing projects using water-based polyurethane; confirm they will sand between every coat before starting work
What stands out?
- fast scheduling and on-site response
- Luis personally oversees quality control on some jobs
- competitive pricing relative to market
- experienced crew trained in proper technique
Worth knowing
- Luis is the owner/lead decision-maker who inspects some jobs personally before payment
- Abel and Wilmer named as crew members
- Rodrigo named as crew supervisor
- 15-year warranty claimed on their website
- One review mentions cameras in home documented lack of sanding between poly coats
- Crews use plastic doorway containment for dust control
What reviews say by service
- Hardwood Flooring
- Most refinishes and installations praised; two installations failed (separation, loose boards, nail holes). Most recent work (2+ years) shows strong outcomes.
- Floor Refinishing & Repair
- Strong reputation for rescue jobs on old/damaged floors when done correctly; one high-cost failure involved water-based poly not sanded between coats.
How it compares
- Rated 4.4 against a 4.62 average across the 114 hardwood flooring businesses listed here.
- Has more Google reviews than 67% of the businesses in this directory.
How the score was calculated
Our Rubric Star rating 68
Review volume 58
Review recency 0
Review sentiment 52
Profile completeness 100
Verification 30
Rating breakdown
5
17
4
1
3
0
2
0
1
3
Frequently asked questions
- How long do refinishing jobs take?
- One review reports floors done in 4 days; another mentions a week of work. One older job took 7 weeks and was left incomplete.
- Do you offer a warranty?
- The business states on their website they offer a 15-year warranty. Verify scope with them before work begins.
- What areas do you serve?
- They serve Connecticut, New York, New Jersey, Rhode Island, Westchester, Hudson Valley, Hartford, and Massachusetts.
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