Google Business Profile is the source for the business data shown here, last checked 2026-09-23.
Every review names Ed Reynolds directly and reports finishing projects on time and on budget. Homeowners repeatedly mention his responsiveness, daily cleanup, and willingness to listen to their needs before deciding on design details. Work spans tile and wood flooring, bathrooms, and structural renovation; several clients have hired him multiple times.
Staff like Erin and Maria steer customers toward the right fit and answer questions thoroughly. Installation crews Dominic and Greg deliver solid work; the business has been around long enough to earn trust, though one customer had poor results on a second job and needed repairs elsewhere.
Staff and service team earn consistent praise for responsiveness and professionalism, though early opening times are sometimes missed. Warranty claims are handled fairly and thoroughly.
Recent reviews show strong work from named installers like Steve, Angel, and Q, but older complaints about communication delays and quote wait times remain unresolved in the record. Evidence is mixed: half five-star ratings rest on individual technician quality, while the other half cite store-level service gaps.
Last updated 2026-09-23