56 low data
Home Services at The Home Depot
5.0(3)✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Hardwood FlooringCarpet InstallationLaminate & Vinyl Flooring
Professional Cleaning & Restoration Systems of Connecticut
Commercial FlooringHardwood FlooringFloor Refinishing & RepairCarpet Installation
- Location
- Derby
- Services
- Commercial Flooring, Hardwood Flooring, Floor Refinishing & Repair
- Reviews
- 92
- Ranking
- #121 in Commercial Flooring
- Best for
- homeowners facing water damage, mold, or flood emergencies needing fast, certified response
Google Business Profile is the source for the business data shown here, last checked 2026-09-23. Details taken from their website were fetched 2026-09-23.
What do customers say?
Professional Cleaning & Restoration Systems stands out for speed in emergencies. When basements flooded during 2024's storms, the team arrived within the hour, handled water extraction and mold remediation, and kept homeowners informed throughout. Named technicians like Victor and Chris earned consistent praise for professionalism and attention to detail, whether managing disaster recovery or cleaning carpets and rugs.
Recent concern: one reviewer reported a bad smell and stain lingering after carpet cleaning and alleged pricing varies by customer. The overwhelming recent record shows quality workmanship, but carpet cleaning consistency warrants a call to clarify methods and costs upfront.
Praised for
- fast emergency response
- skilled technicians (Curtis, Victor, Chris, Luke)
- water damage and mold remediation expertise
- carpet cleaning quality
- knowledgeable and friendly staff
- transparent communication through crises
Watch-outs
- pricing inconsistency
- odor issues after carpet cleaning
skilled-installerson-time-completionprofessional-crewresponsive-quotesclean-worksiteattention-to-detaildurable-finishcommercial-clientsresidential-homeownerspunctual-crew
Best for: homeowners facing water damage, mold, or flood emergencies needing fast, certified response
Think twice if: ask about carpet cleaning methods and pricing in writing before the job to avoid surprises on invoice or results
What stands out?
- 24/7 emergency response
- IICRC-certified and Certified Master Textile Cleaners
- mold and water damage specialists
- experienced crew (operating since 1987)
Worth knowing
- Victor: lead construction specialist praised for flood and mold remediation
- Chris: carpet cleaning technician named in multiple recent reviews
- Luke: water mitigation and communication lead
- Curtis: owner; handles initial assessments and referrals
- Nico: baseboard installation
- 24/7 emergency water extraction and removal
- mold remediation and attic insulation offered
- crew practices protective measures (booties over shoes)
What reviews say by service
- Commercial Flooring
- No clear commercial flooring service detail in reviews; business claims commercial clients in service area.
- Hardwood Flooring
- No hardwood flooring mentioned in reviews; baseboard installation by Nico noted but not floor-specific.
- Floor Refinishing & Repair
- Water damage recovery and mold remediation praised; basement drying and rebuild highlighted as core strength.
- Carpet Installation
- Carpet cleaning praised for stain removal and efficiency; one recent complaint of lingering odor and stain after cleaning.
How it compares
- Rated 4.9 against a 4.65 average across the 219 commercial flooring businesses listed here.
- Has more Google reviews than 94% of the businesses in this directory.
How the score was calculated
Our Rubric Star rating 90
Review volume 85
Review recency 100
Review sentiment 72
Profile completeness 100
Verification 30
Rating breakdown
5
88
4
1
3
0
2
1
1
2
Frequently asked questions
- Do you respond to water damage emergencies after hours?
- Yes, the business advertises 24/7 emergency response. Recent reviewers reported arrival within one hour of calling during basement flood.
- What certifications do your technicians hold?
- The business states staff are IICRC-certified and Certified Master Textile Cleaners. Contractor ID HIC.0657030 is listed.
- Which towns do you serve?
- The business states service areas include Orange, Shelton, Trumbull, Derby, Fairfield, Oxford, Westport, and Bridgeport.
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