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New England Home Improvement

Updated 2026-09-23 · 6,538 reviewed · 705 listed · Scored from 17 Google reviews · How we rank ›

4.9(17) 81 composite score See reviews on Google ✓ Google-verified
Floor Refinishing & RepairHardwood Flooring
New England Home Improvement
Location
Waterbury
Services
Floor Refinishing & Repair, Hardwood Flooring
Reviews
17
Best for
homeowners needing fast roof replacement or repair with transparent communication

Google Business Profile is the source for the business data shown here, last checked 2026-09-23. Details taken from their website were fetched 2026-09-23.

What do customers say?

Every recent review praises speed and professionalism. Staff like Manny, Josh, and Angel show up on time, finish quickly without cutting corners, keep sites clean, and answer questions promptly. Customers consistently highlight respect for their homes and genuine care, with several noting they'll hire the company again.

Praised for
  • responsive and communicative staff
  • professional crew with strong work ethic
  • attention to detail and quality finish
  • respectful of property and clean work site
professional-crewon-time-completionpunctual-crewskilled-installersattention-to-detailclean-worksiteresponsive-quotes
Best for: homeowners needing fast roof replacement or repair with transparent communication

What stands out?

  • Fast completion without compromising quality
  • Named crew members responsive to customer questions
  • Consistently clean and respectful on-site work

Worth knowing

  • Named staff: Manny, Josh, Angel handle quote and project coordination
  • Assists with homeowner insurance claims during roof work
  • Completed full roof replacements in single day
  • Crew goes beyond scope (one review noted extra home maintenance help)

What reviews say by service

Floor Refinishing & Repair
No review text evidences this service; all reviews discuss roofing only.

How it compares

  • Rated 4.9 against a 4.73 average across the 270 floor refinishing & repair businesses listed here.
  • Has more Google reviews than 66% of the businesses in this directory.

How the score was calculated

Our Rubric
Star rating 83
Review volume 55
Review recency 100
Review sentiment 80
Profile completeness 100
Verification 30

Rating breakdown

5
16
4
1
3
0
2
0
1
0

Frequently asked questions

How long does a roof replacement take?
Reviewers report replacements completed in one day or quick enough to feel faster than expected. The exact timeline depends on your roof size and condition.
Will the crew clean up after the job?
Yes. Multiple customers note the site is left so clean they did not realize a construction project had taken place.
Do they help with insurance claims?
One reviewer mentioned the crew assisted with the homeowner insurance process during their roof repair.
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Last updated 2026-09-23