Google Business Profile is the source for the business data shown here, last checked 2026-09-23. Details taken from their website were fetched 2026-09-23.
M. Frank Higgins installs hardwood, carpet, tile, vinyl, laminate, and epoxy floors across Connecticut and neighboring states. All five recent reviews report professional work and helpful staff; the most recent praise their carpet installer Jeff for guidance and smooth execution, though feedback detail is limited.
Based on limited recent reviews, so treat this as low-confidence.
Recent reviews highlight courteous staff and quick service; older reviews mention a granite installation that fell short of expectations. Limited recent review detail on carpet work specifically.
Most jobs land on time with crews who know the work and leave the site clean. Customers report transformations in garage, basement, pool deck, and patio areas using RevaFlex coatings. The recent gap: a handful of customers waited weeks for callback on finish concerns or warranty issues, with office staff sometimes slow to respond even after follow-ups. Named installers like Jordan, Webb, Alex, and Cesar regularly earn specific praise for attention and professionalism. The product itself (RevaFlex epoxy) performs well under wet conditions and heavy use. Where frustration surfaces, it's almost always about the office side, not the crew that showed up to work.
Staff including Scotty, Dave, Don, and Sheila are consistently praised for product knowledge and going beyond standard service to meet customer needs. Reviewers value the broad inventory of epoxy, polyaspartic, and concrete coating materials, along with pricing that compounds the appeal for both established contractors and first-time DIY users.
Last updated 2026-09-23