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Lucy's Hardwood Floors LLC.

Updated 2026-09-22 · 4,848 reviewed · 139 listed · Scored from 68 Google reviews · How we rank ›

4.3(68) 80 composite score See reviews on Google ✓ Google-verified
Laminate & Vinyl FlooringFloor Refinishing & RepairHardwood FlooringCarpet Installation
Lucy's Hardwood Floors LLC.
Location
Fairfield
Services
Laminate & Vinyl Flooring, Floor Refinishing & Repair, Hardwood Flooring
Reviews
68
Ranking
#18 in Laminate & Vinyl Flooring
Best for
Homeowners who value fast turnaround, transparent communication, and high-finish quality on hardwood and refinish projects.

Google Business Profile is the source for the business data shown here, last checked 2026-09-22.

What do customers say?

Homeowners consistently report fast communication from Lucy herself, same-day quotes, and crews that show up on schedule and work neatly. The team handles everything from new hardwood installation to floor refinishing and repair, pulling out damaged pieces and matching existing wood without cutting corners.

Repeat customers praise the quality of the finished floors and reasonable rates; one 50-year home builder notes their craftsmanship stands apart, while another client used them for 30+ jobs without complaint. Even when problems arose beyond their control, Lucy's team finished on time or earlier. A single negative review offers no detail; the stream of five-star feedback spanning months suggests it is an outlier.

Praised for
  • responsive communication and quick quotes
  • professional crew that arrives on time
  • clean worksite and attention to detail
  • high-quality craftsmanship on hardwood and refinishing
  • competitive, transparent pricing
skilled-installerson-time-completionfair-pricingclean-worksiteattention-to-detailresponsive-quotesprofessional-crewpunctual-crewresidential-homeownersdurable-finish
Best for: Homeowners who value fast turnaround, transparent communication, and high-finish quality on hardwood and refinish projects.

What stands out?

  • same-day quotes and quick job start
  • owner-led consultations
  • crews work neatly and leave spotless
  • custom repairs that match existing wood

Worth knowing

  • Lucy personally conducts estimates and keeps clients updated with photos during the job
  • crew removes and replaces baseboards during installation
  • crew has completed custom wood matching (removed load-bearing member and replaced with hardwood grain-matched flooring)
  • arrived by ferry to Fishers Island for a remote job
  • one repeat customer has used the company for 30+ projects
  • completed staircase landings with hardwood and sanding/refinishing of treads

What reviews say by service

Hardwood Flooring
Installation praised for beauty, precision, and matching of existing grain; new floors consistently called stunning and a dramatic improvement.
Floor Refinishing & Repair
Sanding and refinishing described as transformative; reviewers report damaged, scratched floors restored to like-new appearance.
Laminate & Vinyl Flooring
Offered as part of their service range, but limited review detail on execution.
Carpet Installation
Offered as part of their service range, but limited review detail on execution.

How it compares

  • Rated 4.3 against a 4.62 average across the 114 hardwood flooring businesses listed here.
  • Has more Google reviews than 92% of the businesses in this directory.

How the score was calculated

Our Rubric
Star rating 59
Review volume 80
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
55
4
1
3
1
2
1
1
10

Frequently asked questions

How quickly can Lucy's provide a quote?
Lucy typically provides a quote the same day or next business day after viewing the job.
Do they handle work outside Fairfield?
Yes; they have travelled to Fishers Island and serve a wider area despite being based in Fairfield.
What does a typical hardwood installation include?
Installation, removal and replacement of baseboards, site cleanup, and custom wood repairs (e.g., matching grain on load-bearing replacements) when needed.
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Last updated 2026-09-22