26 low data
Complete Restoration, llc
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Floor Refinishing & RepairHardwood Flooring
ICOR Building & Remodeling
Hardwood FlooringCommercial Flooring
- Location
- Center Groton, Groton
- Services
- Hardwood Flooring, Commercial Flooring
- Reviews
- 67
- Best for
- Homeowners needing complex deck or structural remodeling with transparent design guidance.
Google Business Profile is the source for the business data shown here, last checked 2026-09-23. Details taken from their website were fetched 2026-09-23.
What do customers say?
Every recent review praises ICOR's execution and crew demeanor. Kenny works through design choices patiently, often improving on customer ideas. Josh, Steve, Mike, and Jake show up on time, clean daily, and treat customers' homes with respect. Projects range from deck repairs to full kitchen remodels and load-bearing wall removals. Pricing consistently meets or beats initial quotes, and the team handles surprises and changes without finger-pointing or frustration.
Praised for
- Owner Kenny listens and advises wisely
- Named crew members (Josh, Steve, Mike, Jake) earn trust through professionalism and care
- Attention to detail and clean work sites
- Fair pricing and transparent communication
- Handles complex projects and problem-solving without cutting corners
skilled-installersprofessional-crewon-time-completionfair-pricingattention-to-detailclean-worksiteresponsive-quotesdurable-finishpunctual-crew
Best for: Homeowners needing complex deck or structural remodeling with transparent design guidance.
What stands out?
- Owner Kenny designs thoughtfully and explains trade-offs clearly
- Consistent core crew (Josh, Steve, Mike, Jake) stays through full projects
- Pricing accurate from quote to final invoice
- Handles complex structural and moisture-management challenges
Worth knowing
- Kenny (owner) leads initial consultation and design phases
- Core crew: Josh, Steve, Mike, and Jake mentioned by name across multiple reviews
- Composite and wood deck specialties include glass railings, deck lighting, pool coping integration
- Projects include foundation repairs, moisture management, load-bearing wall removal with steel beam installation
- Crew cleans daily and maintains organized work yards
- Handles scheduling around weather disruptions without major delays
What reviews say by service
- Commercial Flooring
- No reviews speak to commercial flooring services; all projects are residential.
- Hardwood Flooring
- No reviews mention hardwood flooring; focus is on composite and wood decking, kitchen remodels, structural work.
How it compares
- Rated 5 against a 4.66 average across the 540 hardwood flooring businesses listed here.
- Has more Google reviews than 91% of the businesses in this directory.
How the score was calculated
Our Rubric Star rating 94
Review volume 80
Review recency 97
Review sentiment 81
Profile completeness 100
Verification 30
Rating breakdown
5
67
4
0
3
0
2
0
1
0
Frequently asked questions
- Does ICOR travel outside Groton?
- Yes. Their website states they serve Middlesex and New London counties in Connecticut, plus Washington, Ashaway, Bradford, and Charlestown in Rhode Island.
- Who will manage my project?
- Kenny leads initial design and planning. Josh, Steve, Mike, and Jake (named crew members) typically handle day-to-day execution and communicate directly with homeowners.
- Can ICOR handle unexpected structural problems during a project?
- Yes. Multiple reviews describe the team discovering and fixing rotten beams, foundation issues, and moisture problems, adjusting plans and budgets transparently rather than walking away.
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