Google Business Profile is the source for the business data shown here, last checked 2026-09-23.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
Most recent reviewers praise the range of tile and flooring materials, friendly staff like Ralph and Robin, and solid installation work. However, a 2-year-old but detailed complaint describes multiple failed tile installations with grout issues and leaks, and an owner response seen as dismissive. That older incident weighs against the newer positive trend.
Charles Peterson's crew transforms neglected hardwood floors with care and precision. All recent reviews report five-star work, praising their ability to salvage older floors, match existing patterns, and clean up meticulously. The team responds quickly to calls, fits projects into tight schedules, and charges reasonably. One reviewer noted the importance of requesting oil-based polyurethane finishes to avoid future refinishing.
All recent reviews are four or five stars. Customers praise the installation crews for punctuality, professionalism and clean work. Staff at the showroom (Greg, Jen, Jonathan, and others named) earn consistent mention for patience, knowledge and fair pricing. The business handles multi-room projects and smaller jobs with equal care, often completing work ahead of schedule.
Last updated 2026-09-23