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Glastonbury Carpet & Flooring

Updated 2026-09-23 · 6,538 reviewed · 705 listed · Scored from 55 Google reviews · How we rank ›

4.5(55) 79 composite score See reviews on Google ✓ Google-verified
Carpet InstallationLaminate & Vinyl FlooringHardwood FlooringTile & Stone FlooringFloor Refinishing & RepairCommercial Flooring
Glastonbury Carpet & Flooring
Location
Glastonbury Center, Glastonbury
Services
Carpet Installation, Laminate & Vinyl Flooring, Hardwood Flooring
Reviews
55
Best for
Homeowners and commercial clients wanting carpet, hardwood, or tile installed by a long-established local team.

Google Business Profile is the source for the business data shown here, last checked 2026-09-23. Details taken from their website were fetched 2026-09-23.

What do customers say?

Glastonbury Carpet & Flooring delivers consistent, professional work across carpet, hardwood, tile, and vinyl projects. Customers consistently report that installation crews arrive on time, execute the job cleanly, and leave the site tidy. Sales staff help clients pick the right product and pricing upfront. One recent complaint raised serious concerns about internal miscommunication (a detail changed on installation without approval) and an unauthorized credit card charge, but 15 of the 16 most recent reviews are five stars, suggesting this may have been an isolated incident.

The business operates across Hartford County and beyond, with named staff like Jeff, Ted, John, and Kelly earning individual praise. An interior designer noted their responsiveness and attention to detail compared favorably to other vendors. A 50+ year history and range of services (hardwood, carpet, tile, vinyl, laminate, luxury vinyl, commercial flooring, area rugs, design consultation) support both residential and commercial jobs.

Praised for
  • professional installation crew
  • attention to detail and clean worksite
  • easy to work with from estimate to finish
  • helpful sales staff and accurate measurements
  • quality materials and wide selection
Watch-outs
  • internal communication failures affecting job details
  • unauthorized payment processing
skilled-installerson-time-completionclean-worksiteattention-to-detailprofessional-crewquality-materialsresponsive-quotesresidential-homeownerscommercial-clients
Best for: Homeowners and commercial clients wanting carpet, hardwood, or tile installed by a long-established local team.
Think twice if: One recent complaint cited poor internal communication and an unauthorized credit card charge; confirm payment terms and installation details in writing before proceeding.

What stands out?

  • 50+ years in business
  • named installers (Jeff, Ted, Kelly) praised individually
  • wide flooring selection at varied price points
  • one-stop service: estimate, design consultation, installation across multiple flooring types

Worth knowing

  • Jeff, Ted, John, and Kelly named as installers and sales staff earning individual praise
  • Interior designer noted responsiveness and attention to detail
  • Multi-bedroom and multi-room jobs completed cleanly with furniture moved and returned by crew
  • 50+ years operating history claimed on their website

What reviews say by service

Carpet Installation
Crews execute cleanly, arrive early, remove old carpet efficiently, leave areas tidy, and furniture is moved carefully and returned to original placement.
Hardwood Flooring
A new-home hardwood installation by Kelly's crew earned praise from an interior designer for excellent workmanship and responsiveness.
Tile & Stone Flooring
Ted's bathroom tile work was described as outstanding, with floors looking great.

How it compares

  • Rated 4.5 against a 4.66 average across the 540 hardwood flooring businesses listed here.
  • Has more Google reviews than 88% of the businesses in this directory.

How the score was calculated

Our Rubric
Star rating 70
Review volume 76
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
47
4
1
3
1
2
0
1
6

Frequently asked questions

Do you serve areas outside Glastonbury?
Their website lists service areas in Hartford County and Glastonbury, CT.
Can I get an in-home estimate?
Yes, their website lists in-home estimates as a service they offer.
What flooring types do you install?
Their website lists hardwood, carpet, tile, vinyl, luxury vinyl, laminate, carpet tile, and area rugs, plus commercial flooring and design consultation.
Request a quote

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Last updated 2026-09-23