56 low data
Connecticut's Handyman
5.0(1)✓ Google-verified
A repeat customer praised their work on multiple winter projects. Only one review is available, so detail is limited.
Hardwood FlooringEpoxy & Concrete Flooring
Floor & Decor
Hardwood FlooringLaminate & Vinyl FlooringCarpet InstallationTile & Stone FlooringCommercial FlooringEpoxy & Concrete FlooringFloor Refinishing & Repair
- Location
- West Hartford
- Services
- Hardwood Flooring, Laminate & Vinyl Flooring, Carpet Installation
- Reviews
- 751
- Best for
- homeowners starting major renovations who value expert selection help and wide product choice
Google Business Profile is the source for the business data shown here, last checked 2026-09-23. Details taken from their website were fetched 2026-09-23.
What do customers say?
Staff members like Roynette, Kyleen, Kelvin, Amy, and Annie turn the store's vast inventory into a stress-free experience. Reviewers consistently mention walking in overwhelmed by choice, then leaving confident after patient, personalized help. The team knows flooring and design details, takes time to understand each customer's project, and actively searches for available discounts. One recent visitor noted sparse floor coverage on a Friday, having to rely on the website for answers.
The business stocks tile, stone, hardwood, laminate, and vinyl across all price points, from budget luxury vinyl at under $1 per SQFT to premium travertine starting at $3.49 per SQFT. Curbside delivery runs $99. Reviewers praise both the product range and the way staff make selections feel doable, whether for a kitchen backsplash, bathroom overhaul, or full home renovation.
Praised for
- helpful, knowledgeable staff by name
- huge selection of materials
- patient guidance through overwhelming choices
- professional customer service
- fair pricing and promotions
Watch-outs
- limited floor staff availability on busy days
skilled-installersprofessional-crewquality-materialsresponsive-quotesfair-pricingattention-to-detailresidential-homeowners
Best for: homeowners starting major renovations who value expert selection help and wide product choice
Think twice if: on busy days, floor staff availability may be stretched thin
What stands out?
- extensive in-store selection across all flooring types
- knowledgeable staff who guide first-time buyers
- range of price points from budget to premium
- design consultation and sample selection
Worth knowing
- Roynette, Kyleen, Kelvin, Amy, Annie, Melanie, and Odette named as standout staff members
- customers report 15% discount on cabinets through staff advocacy
- design box tool helps with vanity selection
- samples available to take home to test in customer spaces
- waterproof flooring options stocked
What reviews say by service
- Tile & Stone Flooring
- customers praise sample selection and color matching help for tile projects
- Hardwood Flooring
- reviewers appreciate guidance on engineered hardwood options and placement within renovation plans
- Laminate & Vinyl Flooring
- waterproof vinyl flooring options noted as helpful for wet areas; wide price range supports multiple budgets
- Carpet Installation
- no review evidence
- Epoxy & Concrete Flooring
- no review evidence
- Commercial Flooring
- no review evidence
How it compares
- Rated 4.8 against a 4.66 average across the 540 hardwood flooring businesses listed here.
- Has more Google reviews than 100% of the businesses in this directory.
How the score was calculated
Our Rubric Star rating 86
Review volume 100
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30
Rating breakdown
5
702
4
20
3
6
2
6
1
17
Frequently asked questions
- Can I take samples home?
- Yes. Staff encourage customers to bring samples home to see colors and patterns in their own spaces before buying.
- What does curbside delivery cost?
- Their website lists curbside delivery at $99.
- Do you serve areas outside West Hartford?
- Their website claims service areas in Danbury, Fairfield, and Shrewsbury, MA, though the showroom is in West Hartford.
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Alvarenga's Empire Renovation
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Hardwood Flooring