Can Troy handle an emergency like a basement flood?

Yes. Multiple reviews describe rapid response and quick scheduling for flood recovery and replacement flooring choices.

How long does a typical installation take?

Kitchen and hallway flooring was completed in eight hours. Most jobs are finished within one day or on a rapid schedule.

Does Troy push expensive upgrades?

No. Reviewers consistently note that Troy offers honest recommendations, transparent pricing, and alternative options rather than upselling.

Floor Coverings International

Updated 2026-09-23 · 6,538 reviewed · 705 listed · Scored from 47 Google reviews · How we rank ›

5.0(47) 87 composite score See reviews on Google ✓ Google-verified

Laminate & Vinyl FlooringHardwood FlooringTile & Stone FlooringCarpet InstallationFloor Refinishing & Repair

Location: Norwalk
Services: Laminate & Vinyl Flooring, Hardwood Flooring, Tile & Stone Flooring
Reviews: 47
Ranking: #68 in Laminate & Vinyl Flooring
Best for: homeowners needing fast installation and personal attention from an owner who oversees the work

Google Business Profile is the source for the business data shown here, last checked 2026-09-23. Details taken from their website were fetched 2026-09-23.

What do customers say?

Troy and his team deliver consistent five-star results across carpet, hardwood, tile, and vinyl work. They show up on time, complete jobs fast (sometimes same-day), protect your home during installation, and clean thoroughly as they go. Their strength lies in responsiveness, honest material choices without upselling, and Troy's hands-on presence throughout each project from estimate to follow-up.

Recent jobs include basement flood recovery, kitchen and hallway flooring installed in eight hours, hardwood refinishing, and bathroom tile renovation. Customers highlight Troy's knowledge, patience during design choices, willingness to move heavy furniture, and willingness to solve problems at no extra charge. Repeat business and strong referrals are routine.

Praised for

named technician Troy highly praised across projects
quick scheduling and fast installation turnaround
transparent process with honest recommendations
detail-oriented workmanship and site cleanliness
responsive communication and customer-focused approach

skilled-installerson-time-completionfair-pricingclean-worksiteattention-to-detailresponsive-quotespunctual-crewprofessional-crewresidential-homeownersdurable-finish

Best for: homeowners needing fast installation and personal attention from an owner who oversees the work

What stands out?

Troy personally manages projects from estimate to completion
same-day or rapid installation on most jobs
transparent pricing and honest material advice
thorough site protection and cleanup on every job

Worth knowing

Troy Heidenberg is the named owner and personally manages projects
hardwood refinishing completed with protective furniture moving and cabinet/appliance protection
basement flood recovery handled with rapid scheduling
eight-hour kitchen and hallway installation documented
Troy attends site daily during projects to ensure quality and keep customers updated
team handles carpet removal, replacement, and mixed-flooring projects

What reviews say by service

Hardwood Flooring: hardwood floors praised for exceptional finish quality and professional refinishing with meticulous site protection
Tile & Stone Flooring: porcelain tile bathroom renovation completed with great appearance and responsive scheduling
Carpet Installation: carpet installation and removal handled with attention to design choices and one-day completion
Laminate & Vinyl Flooring: vinyl installation completed with same-day turnaround and customer satisfaction
Floor Refinishing & Repair: hardwood refinishing praised for quality, efficiency, and meticulous detail during sanding and finishing

How it compares

Rated 5 against a 4.66 average across the 540 hardwood flooring businesses listed here.
Has more Google reviews than 86% of the businesses in this directory.

How the score was calculated

Our Rubric

Star rating 92

Review volume 73

Review recency 100

Review sentiment 81

Profile completeness 100

Verification 30

Rating breakdown

Frequently asked questions

Can Troy handle an emergency like a basement flood?: Yes. Multiple reviews describe rapid response and quick scheduling for flood recovery and replacement flooring choices.
How long does a typical installation take?: Kitchen and hallway flooring was completed in eight hours. Most jobs are finished within one day or on a rapid schedule.
Does Troy push expensive upgrades?: No. Reviewers consistently note that Troy offers honest recommendations, transparent pricing, and alternative options rather than upselling.

Contact

Phone: +1203-701-7957
Website: https://floorcoveringsinternational.com/locations/us/ct/fairfield/?utm_source=google&utm_medium=gb
Address: 64 Van Zant St Unit A, Norwalk, CT 06855
Open in Google Maps

Last verified 2026-09-23

Opening hours

Monday: 08:00-20:00
Tuesday: 08:00-20:00
Wednesday: 08:00-20:00
Thursday: 08:00-20:00
Friday: 08:00-20:00
Saturday: 08:00-16:00
Sunday: 10:00-16:00

As listed on Google.

From their website

Services listed

Carpet installationLaminate installationTile installationVinyl installationWood flooring installationFloor refinishingIn-home consultations

As published by the business on its own website; not independently verified.

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