Google Business Profile is the source for the business data shown here, last checked 2026-09-23.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
All recent reviews are four or five stars. Customers praise the installation crews for punctuality, professionalism and clean work. Staff at the showroom (Greg, Jen, Jonathan, and others named) earn consistent mention for patience, knowledge and fair pricing. The business handles multi-room projects and smaller jobs with equal care, often completing work ahead of schedule.
Over 30 recent installations, Martin and his team consistently deliver on time with skilled workmanship across carpet, vinyl, hardwood, and tile jobs. Customers value the owner's direct involvement, willingness to problem-solve on complex projects, and honest pricing. One repeat complaint surfaces when the business deprioritizes follow-up quotes on smaller jobs, leaving clients waiting for callbacks that never come. Bathroom remodels and floor conversions are staples here. The team handles everything from pulling old carpet and installing LVT over existing tile to full hardwood refinishes and custom stair work. Multiple reviews mention same-day or one-day availability, and financial help arranging materials has earned loyalty from clients ordering supplies from out of state.
John Pontes and his crew arrive on schedule, deliver polished concrete work, and stay within budget. Reviewers consistently note their willingness to adapt plans mid-project, clean up daily, and ensure every detail matches expectations before leaving the site. Pool decks, driveways, patios, garage floors, and walkways all draw praise for durability and appearance. Staff including John Sr., John Jr., and Garry work with old-school accountability; many customers return for additional projects or refer friends.
Last updated 2026-09-23