22 low data
BIC
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Hardwood Flooring
Custom Carpentry of Norwich
Hardwood FlooringTile & Stone Flooring
- Location
- Norwichtown, Norwich
- Services
- Hardwood Flooring, Tile & Stone Flooring
- Reviews
- 4
- Best for
- homeowners seeking custom cabinetry, decks, or additions with hands-on owner involvement
Google Business Profile is the source for the business data shown here, last checked 2026-09-23. Details taken from their website were fetched 2026-09-23.
What do customers say?
Most jobs yield solid results and positive client relationships. One reviewer raised concerns about payment practices, though this remains isolated in a small review base.
Based on limited recent reviews, so treat this as low-confidence.
Praised for
- quality craftsmanship and finishing
- friendly and professional demeanor
- punctual and responsive
- attention to detail
Watch-outs
- payment collection practices
skilled-installerson-time-completionprofessional-crewattention-to-detail
Best for: homeowners seeking custom cabinetry, decks, or additions with hands-on owner involvement
Think twice if: one reviewer reported payment collection concerns; obtain and review any contract carefully
What stands out?
- custom woodwork and finish quality
- willingness to take on troubled projects
- reliable communication and punctuality
- full cleanup and permit support
Worth knowing
- Owner Tom performs work himself
- has completed projects that lasted over a decade without issues
- willing to take over mid-project repairs
- handles building permits and inspection coordination
- consistently praised for cleanup
What reviews say by service
- Hardwood Flooring
- website lists hardwood flooring; no specific review evidence of this service
- Tile & Stone Flooring
- website references custom tiled shower stalls; no direct review commentary
How it compares
- Rated 4.3 against a 4.66 average across the 540 hardwood flooring businesses listed here.
- Has more Google reviews than 42% of the businesses in this directory.
How the score was calculated
Our Rubric Star rating 74
Review volume 30
Review recency 34
Review sentiment 55
Profile completeness 100
Verification 30
Rating breakdown
5
3
4
0
3
0
2
1
1
0
Frequently asked questions
- Does Tom handle projects mid-stream if another contractor fails?
- Yes. A reviewer reported Tom stepped in to complete a deck after the original contractor fell ill, without hesitation.
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