30 low data
Zambo Interiors
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Epoxy & Concrete Flooring
Connecticut Garage Doors & Floors
Epoxy & Concrete Flooring
- Location
- Waterbury
- Service
- Epoxy & Concrete Flooring
- Reviews
- 519
- Best for
- Homeowners needing quick garage door service calls when they can track the technician down.
Google Business Profile is the source for the business data shown here, last checked 2026-09-23.
What do customers say?
Field installers like Rey, Carlos, and Luigi earn consistent praise for professionalism, expertise, and honest advice across garage door and epoxy repairs. The install and service work, when delivered, meets quality standards and fair pricing.
However, a significant stripe of reviewers report being ignored or strung along after paying deposits or full amounts, especially on epoxy flooring jobs and door orders. Warranty promises go unfulfilled; calls and emails go unanswered for months. The company appears to struggle most with follow-through on complex or delayed projects.
Praised for
- skilled installers (Rey, Carlos, Luigi, Jerry)
- professional and knowledgeable technicians
- fair pricing and special offers
- responsive service when engaged
- honest recommendations
Watch-outs
- delays and ghosting on unfulfilled orders
- unresponsive to follow-up calls and messages after payment
skilled-installersprofessional-crewfair-pricingpoor-communicationdelayed-timelinesdamage-to-propertyhidden-fees
Best for: Homeowners needing quick garage door service calls when they can track the technician down.
Think twice if: Do not prepay large deposits for epoxy or door orders; risk of prolonged non-response if project stalls.
What stands out?
- Experienced field staff (Rey, Carlos, Luigi) known for professionalism
- Fair pricing on completed jobs
- Honest assessment and no unnecessary upselling
Worth knowing
- Named installers Rey, Carlos, Luigi, and Jerry praised consistently for professionalism and troubleshooting
- Warranty claims on epoxy floors go unfulfilled for months despite promises
- Deposits ($200-$30) taken but not returned or credited when work does not proceed
- Response times collapse after payment received, especially on complex multi-car epoxy projects
- Office staff (Cheryl, secretary) noted as responsive in scheduling but unreliable on follow-up
What reviews say by service
- Epoxy & Concrete Flooring
- Installers fail to prepare concrete properly; epoxy bubbles and peels; warranty replacements promised but never delivered
- Hardwood Flooring
- No clear review evidence for hardwood-specific work
How it compares
- Rated 4.8 against a 4.77 average across the 104 epoxy & concrete flooring businesses listed here.
- Has more Google reviews than 100% of the businesses in this directory.
How the score was calculated
Our Rubric Star rating 86
Review volume 100
Review recency 69
Review sentiment 53
Profile completeness 100
Verification 30
Rating breakdown
5
487
4
8
3
1
2
1
1
22
Frequently asked questions
- Do they service areas far from Waterbury?
- Yes. Reviews show work in New Fairfield, Clinton, New Britain, Bristol, Naugatuck, and Woodbury. Distance does not appear to stop them from taking the job.
- What should I do if there is a problem after paying?
- Recent reviews suggest calling immediately and follow up by phone frequently. Email and text messages go unanswered for extended periods. Escalate to credit card company if unresolved after weeks.
Similar flooring contractors nearby
32 low data
Tri-State Underlayments
No rating yet
Tri-State Underlayments specializes in commercial and industrial floor prep, concrete finishing, and refinishing. Review evidence is limited; their website claims over 30 years in business and LEVELROCK licensing for gypsum cement floors.
Floor Refinishing & RepairCommercial FlooringHardwood Flooring
81
East Coast Flooring and Window Treatments Inc.
4.7(597)✓ Google-verified
Strong installations from named installers like Wladimir, Miguel, and Jim Peterson earn consistent praise for speed, politeness, and detail. Carpet and hardwood jobs are done on time with thorough cleanup. Recent reviews reveal a serious escalation: two separate accounts report the crew puncturing water pipes during installation and then refusing liability, with one customer claiming photo editing to avoid insurance claims. Scheduling cancellations and no-show reschedules have compounded frustration among recent clients. The company has operated since 2002 and is Lowe's preferred partner, which explains the high volume of referrals. Yet the last three months show a sharp split: glowing praise from successful installs versus damage claims and service failures that remain unresolved. The pattern suggests quality varies by crew assignment and management is not responding to liability issues transparently.
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