- Do you offer design help when choosing carpet or rugs?
- Yes. Staff like Dan, Patrick, and Ester take time to understand your space, budget, and style, and can bring home samples for you to see in context. They also recommend complementary products (like carpet cleaner for light colors) and advise on color choices to match existing furniture.
- How long does a typical stair runner or carpet installation take?
- Most residential jobs are completed in a few hours. One recent custom stair runner with pattern matching was finished in under 3 hours, including careful cleanup.
- What if something goes wrong with my installation?
- The shop resolves problems immediately. Staff have also corrected mistakes made by previous installers and can stretch or refit carpet if needed.