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Charter Oak Flooring

Updated 2026-09-23 · 6,538 reviewed · 705 listed · Scored from 47 Google reviews · How we rank ›

4.8(47) 67 low data composite score See reviews on Google ✓ Google-verified
Floor Refinishing & RepairHardwood FlooringTile & Stone Flooring
Charter Oak Flooring
Services
Floor Refinishing & Repair, Hardwood Flooring, Tile & Stone Flooring
Reviews
47
Ranking
#134 in Floor Refinishing & Repair
Best for
Homeowners seeking tile repair, hardwood refinishing, or complete kitchen and bathroom flooring.

Google Business Profile is the source for the business data shown here, last checked 2026-09-23. Details taken from their website were fetched 2026-09-23.

What do customers say?

Bobby and his crew handle tile, hardwood, vinyl, and carpet work with consistent professionalism. Nearly all recent reviews praise their responsiveness, pricing, and finish quality; one old complaint about floor buckling and poor follow-up stands unresolved, but recent jobs show strong attention to detail and customer care.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • responsive quotes and communication
  • professional crew with attention to detail
  • fair pricing
  • high-quality craftsmanship on tile work
  • prompt scheduling and on-time completion
skilled-installerson-time-completionfair-pricingclean-worksiteattention-to-detailprofessional-crewresponsive-quotesquality-materials
Best for: Homeowners seeking tile repair, hardwood refinishing, or complete kitchen and bathroom flooring.
Think twice if: One old review reported floor buckling and unresponsiveness; recent work shows stronger follow-through, but verify warranty details before committing.

What stands out?

  • Quick response and estimates within 24 hours
  • Bobby's tile and hardwood expertise
  • Honest pricing and transparent quotes
  • Neat worksite and careful trim reinstallation

Worth knowing

  • Bobby is the primary contact and installer
  • Assistant named Ben mentioned in one review
  • Quote turnaround documented as under 24 hours
  • Work includes complex projects like period bathroom restoration and edging modifications
  • Backsplash tile work mentioned alongside flooring

What reviews say by service

Tile & Stone Flooring
Praised for professional tile repair, bathroom and kitchen installations, and period-appropriate craftsmanship.
Hardwood Flooring
Highly rated for refinishing aged and damaged hardwood; customers report results exceeding expectations.
Laminate & Vinyl Flooring
Vinyl plank and laminate installations noted as quality work; one customer hired them for both kitchen vinyl and backsplash.
Carpet Installation
Described as reliable for carpet removal and oak flooring installation as part of larger projects.
Floor Refinishing & Repair
Refinishing praised for quick scheduling and results that blend seamlessly with existing floors.

How it compares

  • Rated 4.8 against a 4.66 average across the 540 hardwood flooring businesses listed here.
  • Has more Google reviews than 86% of the businesses in this directory.

How the score was calculated

Our Rubric
Star rating 83
Review volume 73
Review recency 0
Review sentiment 65
Profile completeness 75
Verification 30

Rating breakdown

5
43
4
2
3
0
2
1
1
1

Frequently asked questions

How quickly can Bobby provide an estimate?
Reviewers report getting quotes within 24 hours of inquiry; one customer noted he came the day after calling.
Does Bobby handle multiple flooring types in one project?
Yes. Customers mention combined projects including tile, vinyl, hardwood refinishing, and even backsplash work in the same job.
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Last updated 2026-09-23