Google Business Profile is the source for the business data shown here, last checked 2026-09-23.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
The business has split recent results: newer five-star reviews praise fast response times and repeat work for apartment refinishing, but older complaints document poor prep (dust, incomplete sanding), stain application errors (brush bristles, uneven coverage on treads), and disputed follow-up over damage to cabinets and property.
All 20 reviews are five-star. Carlos and his crew handle everything from bathrooms to kitchens to water damage with visible care: reviewers mention daily contact, squared-off tile work, and projects finished exactly when promised. The same owner oversees each job, suggests solutions without upselling, and has earned repeat clients across 7+ years.
Homeowners consistently praise Melissa and Andy for patient guidance through complex flooring choices, fair pricing, and installation teams that work with precision and respect for the home. Recent reviews highlight quick turnarounds, honest advice (even when it saves the customer money), and a family-owned feel. Two older complaints mention unfinished details and crew inconsistency, but recent projects show improved execution and communication. The business handles hardwood refinishing and installation, carpet (including stair runners), tile, and luxury vinyl across Connecticut and Westchester. Staff take time during the sales process to understand what matters to each homeowner, and installers follow through with attention to detail and cleanup.
Last updated 2026-09-23