49 low data
T&M Handyman and Home Improvement, LLC
5.0(1)✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Hardwood Flooring
Alan Soucy Home Improvement
Hardwood Flooring
- Location
- East Hartford
- Service
- Hardwood Flooring
- Reviews
- 16
Google Business Profile is the source for the business data shown here, last checked 2026-09-23. Details taken from their website were fetched 2026-09-23.
What do customers say?
Most recent reviews describe severe delays, no-shows, abandoned jobs, and poor-quality work. Earlier five-star reviews praised competitive pricing and communication on completed roof and window jobs. The 2.4 rating reflects a stark split: 63% of recent reviews are one or two stars, citing projects lasting 5 to 6 months beyond agreed timelines, with owners paying for rework by other contractors.
Based on limited recent reviews, so treat this as low-confidence.
Praised for
- responsive communication on select jobs
- skilled crew on specific projects
- competitive pricing when work completes
- structural repair expertise
Watch-outs
- repeated no-shows and project abandonment
- months-long delays on work quoted as weeks
delayed-timelinespoor-communicationdamage-to-propertyquality-materials
Think twice if: Projects risk extended delays, no-shows, and abandonment; verify contractor reliability before signing contract.
What stands out?
- roofing and window installation done to code on schedule
- willing to work with insurance adjusters
- pulls permits efficiently
Worth knowing
- Crew member 'Dave' praised for professionalism on roofing work
- one reviewer hired for roof leak detection and basement upgrade completed on schedule with detailed documentation
- owner works with insurance adjusters to increase claim payouts
- crew leaves jobsite clean daily on completed projects
- pulls permits in one day on approved work
- roofing jobs occasionally completed as promised with excellent communication
How it compares
- Rated 2.4 against a 4.66 average across the 540 hardwood flooring businesses listed here.
- Has more Google reviews than 65% of the businesses in this directory.
How the score was calculated
Our Rubric Star rating 18
Review volume 53
Review recency 80
Review sentiment 43
Profile completeness 100
Verification 30
Rating breakdown
5
5
4
0
3
1
2
0
1
10
Frequently asked questions
- How long do projects usually take?
- Timelines vary sharply. Some jobs (roofing, windows) have been completed on schedule; others (bathroom, porch, deck work) have taken 5-6 months beyond the agreed timeframe. Verify your project scope with the owner and get a detailed timeline in writing.
- What areas do you serve?
- The website lists East Hampton, and reviews mention work in East Hartford and Glastonbury.
Similar flooring contractors nearby
79
Glastonbury Carpet & Flooring
4.5(55)✓ Google-verified
Glastonbury Carpet & Flooring delivers consistent, professional work across carpet, hardwood, tile, and vinyl projects. Customers consistently report that installation crews arrive on time, execute the job cleanly, and leave the site tidy. Sales staff help clients pick the right product and pricing upfront. One recent complaint raised serious concerns about internal miscommunication (a detail changed on installation without approval) and an unauthorized credit card charge, but 15 of the 16 most recent reviews are five stars, suggesting this may have been an isolated incident. The business operates across Hartford County and beyond, with named staff like Jeff, Ted, John, and Kelly earning individual praise. An interior designer noted their responsiveness and attention to detail compared favorably to other vendors. A 50+ year history and range of services (hardwood, carpet, tile, vinyl, laminate, luxury vinyl, commercial flooring, area rugs, design consultation) support both residential and commercial jobs.
Carpet InstallationLaminate & Vinyl FlooringHardwood Flooring
50 low data
Dalene Flooring Outlet Center
3.5(8)✓ Google-verified
Stock levels fluctuate and policies around samples can feel harsh, but older reviews praise Mike Leite's sales expertise and customers report real discounts on large flooring orders. Recent detail is sparse.
Hardwood FlooringCarpet InstallationLaminate & Vinyl Flooring